Effective date: September 29, 2026
These Terms of Service govern your use of the website and optional text messaging program operated by Impact Media Inc. DBA Em Agency (“Em Agency,” “we,” “us,” or “our”).
You may use our website only for lawful purposes. Do not misuse the website, interfere with its operation, or attempt to access information or accounts you are not authorized to access.
Separate agreements govern purchased agency services, advertising placements, pricing, payment, deliverables, and cancellation. These Terms of Service do not replace those agreements.
Em Agency offers two separate, optional categories of text messages:
By selecting a category’s checkbox and submitting our SMS opt-in form, you agree to receive recurring text messages, including messages sent using automated technology, from Impact Media Inc. DBA Em Agency at the mobile number you provide, for that category.
Each category requires a separate choice. Selecting customer-care messages does not enroll you in marketing messages, and selecting marketing messages does not enroll you in customer-care messages. Both checkboxes are optional and are not preselected.
Consent is not a condition of purchasing any goods or services. SMS consent is separate from email consent.
You must be the subscriber or authorized user of the mobile number provided. Please notify us if your number changes or is reassigned.
Message frequency varies based on your selected categories, your interactions with us, and relevant services, events, or promotions.
Message and data rates may apply. Your mobile carrier’s messaging and data charges are your responsibility. Contact your carrier for details about your plan.
You may opt out at any time by replying STOP to a text message from our program.
A STOP request unsubscribes you from both customer-care and marketing texts from the program. You may receive one final message confirming your opt-out. No further program texts will be sent unless you provide a new opt-in.
You may also request an opt-out by emailing shelly@emagency.com.
Opting out of text messages does not cancel an existing services agreement or automatically change your email preferences.
Text message delivery depends on mobile carriers and network availability and is not guaranteed.
Carriers are not liable for delayed or undelivered messages.
Do not rely on our text messaging program for emergencies or other time-critical communications.
Our Privacy Policy explains how we collect, use, and protect personal information and messaging consent records.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except aggregators and providers that help deliver our text messaging services.
We may update these terms or change or discontinue the messaging program. Revised terms will be posted with an updated effective date.
Changes to these terms do not expand previously granted SMS consent. We will obtain a new opt-in when required.