Effective date: September 29, 2026
Impact Media Inc. DBA Em Agency (“Em Agency,” “we,” “us,” or “our”) respects your privacy.
This policy explains how we handle information collected through our website, forms, client services, and communications, including our optional text messaging program.
Depending on how you interact with us, we may collect:
For SMS opt-ins, we record the mobile number and identifying information you submit, your separate category choices, the consent wording shown, and the date and time of submission.
We use information to:
We send marketing texts only when you have separately opted in to marketing texts. Providing a telephone number for another purpose does not, by itself, constitute consent to marketing messages.
Each category has its own optional, unchecked checkbox. You may choose either category, both categories, or neither. Consent to one does not authorize the other. SMS consent is not a condition of purchasing goods or services. Email preferences are managed separately.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except aggregators and providers that help deliver our text messaging services.
We do not sell SMS opt-in data or consent records.
Other information may be shared with service providers as needed to operate our business and provide services, such as hosting, storage, and communications providers. We may also disclose information when required by applicable law.
These general sharing provisions do not authorize sharing mobile information or SMS consent for third-party or affiliate marketing.
Reply STOP to a program text to unsubscribe from both SMS categories. You may receive one final confirmation message.
Reply HELP for assistance, or email shelly@emagency.com. You may also request an opt-out by email.
Message frequency varies. Message and data rates may apply.
Opting out of SMS does not automatically change your email preferences.
Our online services may use cookies or similar technologies for functionality, sign-in sessions, and security. You can manage cookies through your browser settings, although disabling them may affect functionality.
We retain information as needed to provide services, maintain business records, document consent and opt-outs, resolve disputes, and meet legal obligations.
We use safeguards designed to protect information. However, no method of electronic transmission or storage can be guaranteed completely secure.
You may request access to, correction of, or deletion of your personal information by emailing shelly@emagency.com.
We may need to verify your identity before processing a request. Certain records may be retained to comply with law, document consent, or ensure we continue to honor your opt-out.
Additional privacy rights may apply depending on where you live.
Our services and messaging program are intended for adult business users and are not directed to children under 13. If you believe a child has provided us with personal information, please contact us.
We may update this policy by posting a revised version with a new effective date. Policy changes will not retroactively expand your SMS consent.
For privacy questions or requests, contact:
Impact Media Inc. DBA Em Agency
Email: shelly@emagency.com